Contact Ash Carpet Upholstery Cleaners

Get in touch with us today if you require a company that can clean carpets and upholstery to a professional standard.

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I have done my prices on that all carpets are hoovered prior to my arrival to do the clean; and that all furniture that needs to be moved is moved.

My business insurance only covers the cleaning of carpets/rugs and upholstery, and not the movement of any furniture or any injury to me whilst moving said furniture.

Bookings made for £40 or above will require a deposit to complete booking confirmation.
This will be done at the time of your inquiry, and when deposit funds have cleared, then a booking confirmation with be issued.
Deposits can be made by bank transfer no longer than 12hrs after the provincial booking time given.
After 12hrs and no deposit is paid, the provincial booking will be canceled and offered to someone else.
If at the time of cleaning and no one is to be present, then full payment is to be made prior to cleaning commencing.
Balance paid on the day via cash or bank transfer only.

In the event that you cancel your booking with Ash Carpet Upholstery Cleaners, a cancellation fee will be charged as follows:-
If a confirmed booking is canceled 72 hours or within 3 days prior, or on the day of the booking appointment your deposit will be lost.
A £20 cancellation fee is billed to the bookie if a deposit has not been paid.
If a cleaning booking is made and is needed to be rearranged 72 hours or within 3 days prior to the booking time, a deposit will be asked to rebook.
The deposit will be lost if Ash Carpet & Upholstery Cleaners attend the property at the agreed booking time, and the bookie is not in attendance
at the time of the booking.
When the booking is made you will not hear from us till the day of the clean when we knock on the door or ring the bell.
So remember the booking you made with us, as we do not take responsibility for you not remembering. That’s down to you.

Receipts are always given, and only given over when payment (if paying by bank transfer) has cleared.

Customers of Ash Carpet Upholstery Cleaners have 48hrs after any cleaning that has been completed to notify Ash Carpet Upholstery Cleaners of any faulty cleaning that may have occurred.
Ash Carpet Upholstery Cleaners does not accept any liability of any damage caused by customers’ attempt to clean stained/marked carpet/rug and upholstery themselves.
Ash Carpet Upholstery cleaners do not accept any liability of any damage caused by customer not informing cleaning operator of self attempt clean, and what chemical(s)
were used.
Payment of Cleaned Items
Payment is expected on the day after cleaning whatever is completed.

NOTE: Upon confirmation of booking, cancellation Terms & Conditions will become active.

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